Healthcare Automation
Trimate automates repetitive healthcare administration across documents, email inboxes, patient intake and organisation-specific workflows. Our products can process information, apply defined rules, update connected systems and escalate exceptions for staff review.
Automation for documents, email, patient intake and custom workflows.
Each product processes information, applies defined rules and escalates exceptions rather than guessing. Tap a product to see everything it handles.
- Collect referrals, results, urgent pathology and scripts received by email
- Categorise incoming documents
- Route urgent pathology to the nominated clinical team according to defined rules
- Extract required information
- Request missing information where configured
- Match documents to existing patient records
- Create new patient records where configured
- Upload documents to the relevant patient record within the defined workflow
- Escalate incomplete, unmatched, duplicate or ambiguous items
- Read and classify incoming emails
- Identify the sender type
- Create a structured summary
- Route, respond to or action defined email categories
- Capture multiple requests within 1 email
- Escalate sensitive, clinical, urgent or uncertain matters
- Create organisation-specific digital forms
- Collect information from patients, referrers or staff
- Accept supporting document uploads
- Process forms, questionnaires, tables and reports
- Identify missing information
- Generate a structured patient summary
- Highlight risks, gaps and relevant indicators for human review
- Route completed summaries and exceptions to the appropriate team
- Document ingestion
- Data extraction
- Record matching
- Cross-document comparison
- Rules and decision logic
- Structured outputs
- Staff notifications
- System updates
- API calls
- Microsoft 365 and SharePoint workflows
- Xero and billing integrations
- Exception handling
- Bespoke integrations
Requires discovery and scoping.
Safeguards across every Automation product
These principles apply to Document Agent, Email Agent, Intake Agent and Custom Automation alike.
Each product operates within the agreed administrative workflow.
Incomplete, ambiguous, sensitive and out-of-scope matters are escalated rather than guessed.
Clinical judgement and healthcare decisions remain with authorised staff.
Find the right automation for your organisation
Book a demonstration, review pricing, or talk to us about a workflow that doesn’t fit a standard product.